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We are committed to providing you
with great service!
In the event you receive a product
that deems to be defective within 30 Calendar days of purchase, it is our
policy to replace the product at no cost and free shipping of the new item.
Stipulations due apply:
Defective Product Return
1.
Packaging
must be undamaged
2.
Product
purchased must be in the same condition as received (Other than defect)
3.
Product
must be accompanied with proof of purchase
Other Returns:
If for some reason you purchased a
product by mistake, we will allow for returns under the following conditions:
1.
You have
proof of purchase
2.
Return
product within 30 calendar days
3.
The
“Original” packaging is undamaged and can be resalable
4.
The
“Original” packaging / box has been unopened
5.
25%
restocking fee will apply
6.
You pay
for product to be shipped back to us
***PLEASE
READ IMPORTANT***
You must receive a Return Merchandise
Authorization before you ship product back.
Any products sent back to us without an RMA will not be accepted. Please
contact us at 1-877-394-7759 or email us at rma@fyisupply.com. We can answer your
questions prior to shipment.
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